IBM MEGA WALK IN DRIVE FOR FRESHER/EXPERIENCED:HUGE VACANCIES
IBM is hiring fresher for Technical support Associate through walk in interview... Excellent opportunity to start your carrier...check for more details...
Company Profile: IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the "About Us" link above.
Job Category: BPO/KPO
Job Designation:Associate/Senior Associate
Salary: Best in Industry
Job Location: Gurgaon ,Noida
Interview Location: Gurgaon:
Noida:
UNITECH INFO SPACE,PLOT NO. - 20, TAJ Expressway,, Noida, UP 201309, IN
Shifts- Yes(24*7 Environment)
Apply mode:Offline
IBM MEGA WALK IN DRIVE FOR FRESHER/EXPERIENCED:HUGE VACANCIES
Company Name: IBM
Company Name: IBM
Company website: http://www.ibm.com/
Company Profile: IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the "About Us" link above.
Job Category: BPO/KPO
Job Designation:Associate/Senior Associate
Job Description:1.You will be involved in solving technical query & Trouble shooting.
2.Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
3.Perform initial problem determination (Level 1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
2.Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
3.Perform initial problem determination (Level 1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
4.You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
5.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
6.Assist in End to End Problem, Change and Incident Management.
Required Qualification:Any Graduate
Required Experience: 0-2years
5.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
6.Assist in End to End Problem, Change and Incident Management.
Required Qualification:Any Graduate
Required Experience: 0-2years
Salary: Best in Industry
Job Location: Gurgaon ,Noida
Contact No: 0124-4817514(between 12:00pm to 5:00pm if any queries)
Interview Time: 11AM to 4PM
Interview Date:6.8.2016
Interview Location: Gurgaon:
UNITECH CYBER PARK, Tower B, Sector-39, Tower-B,11th floor, Gurgaon, HR 122002 .(Nearest Metro Station HUDA City Centre)
UNITECH INFO SPACE,PLOT NO. - 20, TAJ Expressway,, Noida, UP 201309, IN
Shifts- Yes(24*7 Environment)
IBM MEGA WALK IN DRIVE FOR FRESHER/EXPERIENCED:HUGE VACANCIES
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