AMAZON WALK-IN DRIVE | B.E/B.TECH | 8 MARCH
Amazon Walik-in Drive for B.E/B.Tech-2017 Batch.The Detailed about Amazon off campus drive is given below.
Company Name:Amazon
Company website:www.amazon.in
Company Profile:
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Category:Customer Service
Job Designation:Sellor Support/Customer Service Associate
Job Description:
Profile 1: Seller Support – Full Time
The Seller Support Associate acts as the primary interface between Amazon and our business partners.
Company Profile:
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Designation:Sellor Support/Customer Service Associate
Job Description:
Profile 1: Seller Support – Full Time
The Seller Support Associate acts as the primary interface between Amazon and our business partners.
The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
Builds Platform and business knowledge to better serve sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts
Compensation Details: INR 2,74,000 per annum
Demonstrates effective, clear and professional written and oral communication.
Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers’ issues.
Builds Platform and business knowledge to better serve sellers
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller’s issues and questions.
Should be flexible to adapt to support a 24*7 operating environment and ready to work in shifts
Compensation Details: INR 2,74,000 per annum
Benefits:-
Free Transport Facility
Night Shift Allowance
Sodexo Meal Coupons
Over Time benefits
Health Insurance benefits for Self and Dependents
Profile 2: Customer Service Associate – Full Time
Job of Customer Service Associate involves communicating with customers through different mediums (Email, Chat and Phone) by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment
Skills:
Amazon is looking for candidates with:
Excellent communication (written and verbal)
Comprehension and problem solving skills
Familiarity with MS-Office, Internet Explorer
Good typing skills.
Willing to work in a 24*7 environment
Compensation Details –
Full Time:
Email : INR 1,73,000 per annum
Chat : INR 1,95,000 per annum
Voice (India) – INR 2,10,000 per annum
Voice (International) – INR 2,50,000 per annum
Benefits:-
Free Transport Facility
Night Shift Allowance
Sodexo Meal Coupons
Over Time benefits
Performance Incentives – Only for Full time Employees
Required Qualification:B.E/B.Tech
Required Experience:Fresher
Salary:upto Rs 2.74 LPA
Job Location:Hydrabad
Interview Date:8 March 2017
Interview Time:9:00 am
Interview Location:
HolyMary Group of Institutions,
Keesara, Bogaram Ghatkesar
Hyderabad
Apply mode:Offline
Note:
Candidates can apply in online for this drive and attend the drive on the following venue.
Free Transport Facility
Night Shift Allowance
Sodexo Meal Coupons
Over Time benefits
Health Insurance benefits for Self and Dependents
Profile 2: Customer Service Associate – Full Time
Job of Customer Service Associate involves communicating with customers through different mediums (Email, Chat and Phone) by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment
Skills:
Amazon is looking for candidates with:
Excellent communication (written and verbal)
Comprehension and problem solving skills
Familiarity with MS-Office, Internet Explorer
Good typing skills.
Willing to work in a 24*7 environment
Compensation Details –
Full Time:
Email : INR 1,73,000 per annum
Chat : INR 1,95,000 per annum
Voice (India) – INR 2,10,000 per annum
Voice (International) – INR 2,50,000 per annum
Benefits:-
Free Transport Facility
Night Shift Allowance
Sodexo Meal Coupons
Over Time benefits
Performance Incentives – Only for Full time Employees
Required Qualification:B.E/B.Tech
Required Experience:Fresher
Salary:upto Rs 2.74 LPA
Job Location:Hydrabad
Interview Date:8 March 2017
Interview Time:9:00 am
Interview Location:
HolyMary Group of Institutions,
Keesara, Bogaram Ghatkesar
Hyderabad
Apply mode:Offline
Note:
Candidates can apply in online for this drive and attend the drive on the following venue.
AMAZON WALK-IN DRIVE | B.E/B.TECH | 8 MARCH
Reviewed by FRESHER PLACEMENT
on
07:05:00
Rating:
Reviewed by FRESHER PLACEMENT
on
07:05:00
Rating:
