INTEL RECRUITMENT DRIVE FOR TECHNICAL SUPPORT ENGINEER

INTEL are hiring  for Technical Support Engineer...Here is your opportunity to get into one of the top mnc's..B.E./B.Tech./M.E./M.Tech can apply..check below for more details....

Company Name:INTEL

Company website:www.intel.com

Company Profile:
Intel Technology India Pvt. Ltd focuses on creating innovative products that advance the next generation of technology. Intel with its strong technology heritage, provides an opportunity to work on cutting-edge technology, pushing the boundaries of innovation and transforming the way people live and work.

Job Category: Engineering Support

Job Designation:Technical Support Engineer

Job Description:

• Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. 
• Responds to situations where firstline product support has failed to isolate or fix problems in malfunctioning equipment or software. 
• Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. 
• May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.

Required Qualification:

B.E./B.Tech./M.E./M.Tech. in Computer Science/Electronics Engineering/Electronics and Communication with strong C programming skills and OS Concepts.

Knowledge, Skills& Abilities Required: 

• Ability to communicate effectively, both orally and in writing.Ability to communicate technical information to non-technical personnel.
• Keen sense of ownership of technical issues of McAfee's enterprise customersAbility to generate progress reports on cases ownedBe a team player with ability to stretch time-wise when requiredAbility to work in high-pressure environment without compromising on quality. 
• Skills in planning, organizing, and adapting within a multi-tasking environment.
• Willing to work in night shiftsAbility to participate in technical forums and provide inputsAbility to come up with innovative solutions, and document them. 
• Coaching and mentoring.Have the aptitude and patience to update cases with well-written activity reports on a regular-basis and maintain case documentationGenerate whitepapers / technical documents towards knowledge managementLiaise with higher levels of technical support for escalations & troubleshootingcustomer issuesPerforms miscellaneous job-related duties as assignedKnowledge of current technological developments/trends in area of expertise.
• Technical Skills: 
• Strong knowledge of Windows OS XP, 7, 8, Server Platforms - 2003, 2008, 2012 Strong knowledge of Windows Server platforms Win 2003, 2008, 2012 Excellent troubleshooting skills on Windows OSShould have strong understanding of Windows troubleshooting / Sys-internal toolsGood understanding of Windows Server Security technologies. 
• Good knowledge of SQL Database Should be able to interpret various Windows logs, dumps etc.Strong knowledge on Security, Threats and Vulnerabilities.
• Have good understanding of IPS, IDS, Firewall Experience working with Windows Server OS Administration, Active Directory Services, Network Security Knowledge on non-Windows OS, like Linux, MAC preferred.

Required Experience: 2-3 years

Salary:Best in Industry

Job Location:Bangalore

Apply mode: Online

Apply Link: click here to apply ...



Note:

Selected candidates are inform through E-Mail....