IBM RECRUITING DRIVE FOR FRESHER : ANY GRADUATE
Company website: http://www.ibm.com/
Company Profile: IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the "About Us" link above.
Company Profile: IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry. To know more about business units at IBM India, click on the "About Us" link above.
Job Category: BPO/KPO
Job Designation: Associate/Senior Associate
Job Description:
- You will be involved in solving technical query & Trouble shooting.
- Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
- Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.
- You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.
- Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.
- Assist in End to End Problem, Change and Incident Management.
Required Qualification: Any Graduate
Required Experience: 0 years
Salary: Best in Industry
Job Location: Noida
Interview Date : 12th October 2016/ Wednesday
Interview Time: 11AM to 4PM
Contact No: 0124-4817507 / 0124-4817506 (Between Mon-Fri 12pm to 5pm)
Interview Location: UNITECH INFO SPACE, PLOT 20/21,Bldg 2, 1st floor Sec-135 NOIDA, Nearest Metro Station: Noida City Centre, NOIDA, Uttar Pradesh - 201301,India
Apply mode: Offline
Apply Link: click here to apply
IBM RECRUITING DRIVE FOR FRESHER : ANY GRADUATE
Reviewed by Unknown
on
02:06:00
Rating:
Reviewed by Unknown
on
02:06:00
Rating:
