IBM CAREER WALK IN DRIVE FOR ENTRY LEVEL POSITION:FRESHER/EXPERIENCED
IBM hiring fresher/experienced candidate for Associate/Sr.Associate ...graduates with 0 to 3 years experience can attend...check for more details...
Company website: http://www.ibm.com/
Company Profile: International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers tonano technology.
Job Category: BPO/KPO
Job Designation:Associate/Senior Associate
Job Description:You will be involved in solving technical query & Trouble shooting. Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature. Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.Assist in End to End Problem, Change and Incident Management.Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. Should possess proven knowledgedge of operating systems like Windows.Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Required Qualification: Any Degree
Salary: Best in Industry
Job Location: Noida/Delhi
Contact No: 01244817415 Call between 12pm to 7pm
Interview Date: 28th dec 2015
Apply mode: Offline
Company Name: IBM
Company website: http://www.ibm.com/
Company Profile: International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers tonano technology.
Job Category: BPO/KPO
Job Designation:Associate/Senior Associate
Job Description:You will be involved in solving technical query & Trouble shooting. Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature. Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.Assist in End to End Problem, Change and Incident Management.Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. Should possess proven knowledgedge of operating systems like Windows.Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Required Qualification: Any Degree
Salary: Best in Industry
Job Location: Noida/Delhi
Contact No: 01244817415 Call between 12pm to 7pm
Interview Date: 28th dec 2015
Interview Time:11am
Interview Location: GURGAON:IBM India Pvt. Ltd., Unitech Cyber Park,Tower-B, 11th Floor, Sec-39, Gurgaon - 122001,Nearest Metro Station: Huda City Centre (OR)NOIDA:IBM India Pvt. Ltd.Noida - UNITECH INFOSPACE PLT 20/21,Bldg 2 ,1st floor Sec-135,Nearest Metro Station: Botanical Garden
Interview Location: GURGAON:IBM India Pvt. Ltd., Unitech Cyber Park,Tower-B, 11th Floor, Sec-39, Gurgaon - 122001,Nearest Metro Station: Huda City Centre (OR)NOIDA:IBM India Pvt. Ltd.Noida - UNITECH INFOSPACE PLT 20/21,Bldg 2 ,1st floor Sec-135,Nearest Metro Station: Botanical Garden
Apply mode: Offline
IBM CAREER WALK IN DRIVE FOR ENTRY LEVEL POSITION:FRESHER/EXPERIENCED
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Reviewed by Unknown
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