IBM CAREER WALK IN DRIVE FOR ENTRY LEVEL POSITION FOR FRESHER
IBM are hiring immediately to fill up vacancies for Associate/Sr.Associate ...Any graduate can apply..Excellent opportunity for fresher to start/switch career in a top mnc..check for more details...
Company website: http://www.ibm.com/
Company Profile: International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers tonano technology.
Job Category: BPO/KPO
Job Designation: Associate/Senior Associate
Job Description: You will be involved in solving technical query & Trouble shooting. Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature. Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.Assist in End to End Problem, Change and Incident Management.Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. Should possess proven knowledgedge of operating systems like Windows.Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Required Qualification: Any Degree/Diploma/Post Graduation Not Required
Salary: Best in Industry
Job Location: Bangalore
Contact No: 01244817411
Interview Date: 23rd and 24th December 2015
Interview Location: IBM India Pvt. Ltd,D1 Block, Manyatha Tech Park, Nagwara, Hebbal, Bangalore
Apply mode: Offline
Company Name: IBM
Company website: http://www.ibm.com/
Company Profile: International Business Machines Corporation (commonly referred to as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware, middle ware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers tonano technology.
Job Category: BPO/KPO
Job Designation: Associate/Senior Associate
Job Description: You will be involved in solving technical query & Trouble shooting. Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature. Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.You have to provide technical advice and guidance to Help Desk CSRs for reported incidents for which the CSR cannot find a knowledge document.Help Desk focal point for reported High Severity incidents, sending out email alerts, and resolves, updated client website and VRU.Assist in End to End Problem, Change and Incident Management.Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers. Should possess proven knowledgedge of operating systems like Windows.Proven communication Skills to be able to effectively communicate with customers over Phone / email.
Required Qualification: Any Degree/Diploma/Post Graduation Not Required
Salary: Best in Industry
Job Location: Bangalore
Contact No: 01244817411
Contact:Miss.Aswathy and Mr. Sam
Interview Date: 23rd and 24th December 2015
Interview Time: 10am to 1pm
Interview Location: IBM India Pvt. Ltd,D1 Block, Manyatha Tech Park, Nagwara, Hebbal, Bangalore
Apply mode: Offline
IBM CAREER WALK IN DRIVE FOR ENTRY LEVEL POSITION FOR FRESHER
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Reviewed by Unknown
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20:23:00
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